What's happening at RoofConnect?

I am excited to inform you of some recent activity at RoofConnect. There have been some new hires and a few staffing transformations on our team. First within our Sales Team, Jim Ash joins us as our National Account Manager in the Western Region. Jim comes to us from one of our members, Columbia Roofing, where he was a Sales and Project Manager. While at Columbia, Jim won the Key Link Award from RoofConnect in 2011 and was a key player in the relationship development of Columbia Roofing as a new RoofConnect member company. We were lucky enough to have a need for Jim at the same time he was considering a relocation from Portland to Northern California for family matters. Jim brings over 30 years of commercial roofing experience and we are excited to have him join our team. Within our Customer Service Group we have promoted Gina Irvin to Customer Service Manager. You may have worked with Gina in her previous role as our Technical Services Coordinator. We believe Gina will add fresh perspective and a new enthusiasm to our Customer Service team. We are excited about having Gina lead our Customer Service Team as we strive to continuously improve our deliverable to our customers. Brooke Spears, our veteran Customer Service Representative has been promoted to National Account Project Manager. Brooke has been with RoofConnect for 8 years and was presented with this opportunity to further develop within RoofConnect. We are privileged to have her take on this new challenge and know that her due diligence and follow through will bring us higher success rates on our bid opportunities. To fill the void created by Brooke's move to Technical Services, we have added Wendy Lites to our team as a Customer Service Representative. In addition to her bachelor's degree in business, she has years of customer service related experience that will be beneficial to the processes established for our clients. We are thrilled to have Wendy as part of the CSR team. Jeremy Hill has been promoted to Senior Director of Operations. Jeremy has proven himself time and again by being instrumental in the development of work processes for our Customer Service Team, member relations, recruitment of members, along with contractual reviews and legal concerns. In this role, Jeremy has been tasked with the initiative of cultivating our member relationships and strengthening our core for development of our organization as a whole. Mick Handloser is transitioning from a National Account Manager into a National Business Development Manager. Mick is challenged with targeting new accounts in specific industry segments that we have had difficulties breaking into in the past such as manufacturing, health care & hospitality. Mick is eager to hone in on these targets and create some new opportunities for you and RoofConnect. Last, but certainly not least, we have hired David Adams as our Senior Director of Business Development. David's 24 years of industry experience makes him a tremendous addition to the RoofConnect team. David’s industry background includes national leadership roles within Centimark & Tremco. He has expertise in cooperative contracts, training teams and new business account development. Mick Handloser will be directed in his new role by David. Also, for a full perspective on our team visit our company page on LinkedIn. It is an exciting time at RoofConnect and I look forward to sharing with you our successes. Join me in welcoming the new members to our team and congratulating those that have been promoted. Be Sure to Connect with Us!

RoofConnect, National Roofing Services P:  877-942-5613 RoofConnect.com

RoofConnect, Liz Miller

Roof Replacement Strategies - When, Why and How

To replace or rehab? That is the (roofing) question.

So how does a facility manager know that it's time to consider replacement? And what kind of research is needed to yield the best options for a new or rehabbed roof?

You will find answers to these questions along with a step-by-step strategy to evaluate your existing roof's status, and understand the various roofing options available to you.

Learn about roof types and systems, up-front and long-term costs, ease of installation, durability and expected lifespan, and maintenance requirements and other factors that should be considered before choosing a replacement roof system.

At the conclusion of the webcast you will be a roof-replacement expert with the ability to:

• Evaluate your current roof to determine if replacement is immediately necessary
• Identify the various roof types and systems, and which are optimal for your facility
• Review roof replacement cost, installation and maintenance factors
• Establish code compliance and roof system compatibility with an existing structure with a roof investigation

Can't attend? This exclusive webcast will be available on-demand after April 11.

For those attendees who successfully complete a learning outcomes assessment, Trade Press Media Group is authorized by IACET to offer 0.1 CEUs for this program.

Note: Interactive question and answer session and IACET-certification eligibility only available to participants of live webcast.

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RoofConnect, Liz Cleveland

Inspect your Roof for Storm Damage

Torrential rain, gusting winds and heavy snow accumulation are expected to continue through the week. Maintaining our Commitment to Service, please find below our SWAT customer emergency response information for you to distribute to proper personnel and post with your company’s emergency documents.

As a part of our “SWAT - Emergency First Response List”, we want to assure you that RoofConnect is equipped with the manpower, supplies and resources to meet your needs should emergency leak response be required as a result of these storms. Our experience, resources and guaranteed fair pricing will help to get your buildings in-the-dry as quickly as possible.

Inspect your roof for potential hail and high wind damage from recent storms:

http://marketing.roofconnect.com/acton/attachment/4325/f-002f/0/-/-/-/-/file.pdf

ROOFCONNECT EMERGENCY CONTACTS
For your convenience, our emergency service contact information for you to post where necessary:
24/7/365 Emergency Line
RoofConnect Customer Service
Office: 877-942-5613
Cell: 870-941-8425
Customerservice@roofconnect.com

The RoofConnect Team is always on standby and only a phone call away. In the event of any storm damage we will work with you to solve your emergency quickly; our work and materials exceed the standards of insurance coverage claims.

You can rest assured that we will continually monitor storm strength and movement throughout the weekend. After these storms have passed, and as soon as it's safe, take time to visually examine your roofs. RoofConnect has the manpower to aid you in properly assessing any damage, and offer unbiased recommendations for temporary and long term roof repairs or roof replacement.

Hoping you stay safe and dry!

RoofConnect, Liz Cleveland

RoofConnect National Commercial Roofing Service Provider

RoofConnect – At your Service!

RoofConnect, Liz Cleveland

We give thanks for you!

Dear Friends of RoofConnect,

In this time of gratitude, we give thanks for you. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful.

I wanted to take this time to remind you that RoofConnect never closes!  If you have any roofing emergencies over the holiday please do not hesitate to contact our Customer Service Representatives - always available 24-7-365!

On behalf of all of us at RoofConnect, National Roofing Services, I wish you a very Happy Thanksgiving.

Sincerely,

 

Your RoofConnect Team

 

RoofConnect 24-hour Emergency Contact Information

 

For your convenience, our emergency service contact information for you to post where necessary:

24/7/365 Emergency Line RoofConnect Customer Service Office: 877-942-5613 Cell: 870-941-8425 Customerservice(@)roofconnect.com

The RoofConnect Team is only a phone call away! We hope you are able to enjoy a stress free Thanksgiving Holiday!

Is your roof ready for winter?

Having no roof snow removal plan or winter roof maintenance - is bad business.

Now is a crucial time to evaluate your roofs and create a winter emergency and snow removal action plan. As a preventive measure, it is good to have a yearly assessment of your roof to make sure there are no underlying repairs that need to be done prior to a heavy snow. It’s important to understand the risk that snow and ice accumulation poses, and it’s even more important to secure proper snow and ice removal from a reputable roofing company, like RoofConnect...before the storm, before all resources are allocated.

In the event of any winter storms, snowfall can be monitored, measured and assessed to determine whether or not it exceeds your roof’s weight capacity, and when it does, it is important to remove immediately.

Even when snow or ice accumulation does not exceed your roof’s weight capacity, drifting and wind can cause unanticipated roof failures or leaks. Furthermore, snow and ice melt-off can freeze and block drainage systems.

RoofConnect Five major items of review should be considered for winter Commercial Roof Maintenance:
1. Current Snow Load on Your Building. With snow storm followed by snow storm, roof weights can become an item of serious concern. We want to ensure that this doesn't happen at any of your locations.

2. Proper and Continuous Roof Drainage. Accumulating snows coupled with thawing and then refreezing make it critical that you clear all drains, gutters and scuppers. Every winter buildings collapse due to poor roof drainage.

3. Ice buildup and Falling Ice. Ice formations form on gutters and overhangs that can cause serious concerns to customers, employees and other visitors to your facilities. Ice buildup must be addressed to prevent injuries and damage at your facilities.

4. Snow Packs Around Building. Often times snow plowing causes snow build up against the exterior walls. Moving snow away from the exterior walls can avoid moisture problems inside your building.

5. Roof Leaks and Water Infiltration. Snow and ice build up on your roof can cause leaks in unusual sources. Snow build up around unit fans and over the height of roof flashings can cause leaks into the building creating hazards.

RoofConnect utilizes our vast network of experienced Roofing Technicians for your winter related roofing needs, ensuring there is no long term damage to your roof system. 

Don’t forget…Inexperienced crews can damage or destroy the roofing membrane with improper shovel or snow blower use.

RoofConnect has the experience to properly analyze, design and execute a plan to take care of any of your winter roofing needs. Please contact your RoofConnect representative today or if one is not assigned, please call 877-942-5613 or email info(@)roofconnect.com to receive immediate answers to any of your questions or roofing related winter weather roof concerns.

Call us 24/7/365 at 877-942-5613.

RoofConnect – At your Service!

RoofConnect, Liz Cleveland

War Room in Action! Got Roofing Emergencies?

First and foremost, we hope everyone is safe from harm and the devastating effects of Hurricane Sandy.  RoofConnect has enacted our war room "command center" at our headquarters and is currently deploying our crews to locations effected by storm damage! 


war room;  English, Noun

1. A command center; a single location which serves as the point of coordination for military activities.
2. By extension, a single location from which any activity is directed.
3. A room where strategic decisions are made.


As always, the RoofConnect Team is only a phone call away. We are working to solve your roofing emergencies quickly. And we understand how important it is to identify damage from a storm quickly to ensure payment from your insurance providers. 
Our work and materials exceed the standards of insurance coverage claims. 

• RoofConnect will provide pictures and estimates of any damage to your roof to properly and quickly report to your insurance company. 
• RoofConnect will make temporary repairs on all leaks and do everything possible to keep the inside of your building dry. 
• Call us today to schedule an evaluation of your roofs or to get your building in the dry!

Tips for After a Hurricane from FEMA 

  ·      Continue listening to a NOAA Weather Radio or the local news for the latest updates.

  ·      Stay alert for extended rainfall and subsequent flooding even after the hurricane or tropical storm has ended.

  ·      If you have become separated from your family, use your family communications plan or contact FEMA or the   American Red Cross.

  ·      FEMA has established the National Emergency Family Registry and Locator System (NEFRLS), which has been developed to help reunite families who are separated during a disaster. The NEFRLS system will enable displaced individuals the ability to enter personal information into a website database so that they can be located by others during a disaster.

  ·      The American Red Cross also maintains a database to help you find family. Contact the local American Red Cross chapter where you are staying for information. Do not contact the chapter in the disaster area.

  ·      If you evacuated, return home only when officials say it is safe.

  ·      If you cannot return home and have immediate housing needs. Text SHELTER + your ZIP code to 43362 (4FEMA) to find the nearest shelter in your area (example: shelter 12345).

  ·      For those who have longer-term housing needs, FEMA offers several types of assistance, including services and grants to help people repair their homes and find replacement housing. Apply for assistance or search for information about housing rental resources

  ·      Drive only if necessary and avoid flooded roads and washed¬ out bridges. Stay off the streets. If you must go out watch for fallen objects; downed electrical wires; and weakened walls, bridges, roads, and sidewalks.

  ·      Keep away from loose or dangling power lines and report them immediately to the power company.

  ·      Walk carefully around the outside your home and check for loose power lines, gas leaks and structural damage before entering.

  ·      Stay out of any building if you smell gas, floodwaters remain around the building or your home was damaged by fire and the authorities have not declared it safe.

  ·      Inspect your home for damage. Take pictures of damage, both of the building and its contents, for insurance purposes. If you have any doubts about safety, have your residence inspected by a qualified building inspector or structural engineer before entering.

  ·      Use battery-powered flashlights in the dark. Do NOT use candles. Note: The flashlight should be turned on outside before entering - the battery may produce a spark that could ignite leaking gas, if present.

  ·      Watch your pets closely and keep them under your direct control. Watch out for wild animals, especially poisonous snakes. Use a stick to poke through debris.

  ·      Avoid drinking or preparing food with tap water until you are sure it’s not contaminated.

  ·      Check refrigerated food for spoilage. If in doubt, throw it out.

  ·      Wear protective clothing and be cautious when cleaning up to avoid injury.

  ·      Use the telephone only for emergency calls.

  ·      NEVER use a generator inside homes, garages, crawlspaces, sheds, or similar areas, even when using fans or opening doors and windows for ventilation. Deadly levels of carbon monoxide can quickly build up in these areas and can linger for hours, even after the generator has shut off.

RoofConnect is here to help with any of your roofing issues:

1. Safety is always first and foremost. 
2. A proper plan is executed with you to meet specific needs at each site.  
3. All Federal and local guidelines must be followed to protect all personnel before entering the disaster zone and while on site. 
4. Proper documentation is always provided at project close out.
5. We work with you to solve your emergency quickly; our work and materials meet the standards of insurance coverage claims.
6. Minimal interruptions once we begin our restoration process.

RoofConnect can service your commercial buildings anywhere in America!  RoofConnect – At your Service!

Call us 24/7/365 at 877-942-5613.

RoofConnect – At your Service!

RoofConnect, Liz Cleveland