Monday, August 19, 2013

RoofConnect Offers You Emergency Service; Immediate Connection

RoofConnect -- Emergency Service; Immediate Connection

RoofConnect provides 24-hour Emergency Repair Service, including nights, weekends and holidays. Each location has a fully staffed service department operating 24/7/365 to protect our client's roofs in any weather emergency.

We can assist in the documentation requirements for insurance claims, as well as work with the material manufacturers to resolve repair and maintenance claims on your warranted roofs. Additionally, whether it's an emergency leak service, hurricane, tornado, fire, or any other natural disaster, the RoofConnect team is only a phone call away. We will provide you with the best possible solution in the shortest amount of time.
This immediate service can save you time and money, and may decrease further interior and structural damage.

If your emergency is after normal business hours (7:30 am – 5:00 pm CST) please call 877-942-5613 and our designated on-call RoofConnect Representative will assist you immediately.

Be Sure to Connect with Us!

RoofConnect on Facebook         

RoofConnect, National Roofing Services
P:  877-942-5613

RoofConnect, Liz Miller

Wednesday, July 3, 2013

Happy 4th of July from RoofConnect, National Roofing Services

Happy 4th of July from RoofConnect, National Roofing Services

Wishing you a safe, stress-free Independence Day and a weekend full of celebration!  To help in those efforts, I wanted to remind you that RoofConnect never closes! 
If you have any roofing emergencies over the holiday please do not hesitate to contact our Customer Service Representatives - we are always available 24-7-365!

We value your patronage and appreciate your confidence in us.  On behalf of all of us at RoofConnect, National Roofing Services, I wish you a Happy Fourth of July!
For your convenience, our 24-hour emergency service contact information for you to post where necessary: 
RoofConnect Customer Service
24/7/365 Emergency Roof Service:
(877) 942-5613 - After hours Press 2
Just remember...Your RoofConnect Team is only a phone call away!

Be Sure to Connect with Us!

RoofConnect on Facebook         

RoofConnect, National Roofing Services
P:  877-942-5613

RoofConnect, Liz Miller

Monday, June 10, 2013

Prepare Roof NOW for Early Tropical Storms & Hurricanes

It's that time of year again.  Hurricane Season officially began on June 1st!'s long-range team predicts 16 named tropical storms,
eight hurricanes and four major hurricanes for the
2013 Atlantic hurricane season. Of these, three are predicted to
make landfall in the United States.

Proper analysis of your roofs is critical in any season, but hurricane season raises even more concerns.  Hurricanes cause damage in a variety of ways through strong winds, storm surges, flooding and tornadoes.  Early preparation and regular roof maintenance is essential so that your roofs are protected against the hurricanes arriving this season and beyond. Careful installation practices and annual maintenance can make a significant difference in a roof’s hurricane preparedness. 

Here are a few of the things you should check to make sure your properties roofs are better prepared to survive a hurricane.

TO DO...Now:
  • Schedule RoofConnect to perform your roof’s annual maintenance if you have not done so already. 
  • Take care of regular roof maintenance concerns now to prevent any additional damage.
  • RoofConnect will create a proper plan to meet specific needs at each site. 
  • Train your property management staff now – educating during a hurricane warning can be stressful.
  • Take photographs or video of your establishments inside and out, from all angles. This will help to substantiate insurance claims later.
  • Regularly clean drains, gutters and downspouts of your buildings.
  • RoofConnect can verify that all permanent rooftop equipment is secure.  - Improperly secured machinery causes membrane separation & leaks.
  • Determine and acquire emergency equipment and supplies to have on hand in the event of a storm (e.g., heavy plastic sheeting, tie-downs for sheeting and rooftop equipment, duct tape, masking tape, sandbags, emergency generator, storm shutters, large pieces of plywood, hand tools and other essential items).

TO DO...When a Hurricane Watch is Issued:
  • Check and secure equipment on rooftops – HVAC equipment, ventilation piping, exhaust fans and vents must be secured to the roof – these things can become missiles!
  • Remove loose objects, loose gravel and debris from the roof. 
  • Bring in display racks and other objects usually left outside. 
  • Remove antennas, outdoor signs, especially those that swing or are portable.
  • Close all doors and secure all windows. A RICOWI (Roofing Industry Committee on Weather Issues) study found that a surprising number of roof failures were due to doors and windows that had been left open or shattered.  When high speed winds entered buildings through these spaces, roofs can be compromised.

RoofConnect Can Help:
  • Safety is always first and foremost. 
  • A proper plan is executed with you to meet specific needs at each site.  
  • All Federal and local guidelines must be followed to protect all personnel before entering the disaster zone and while on site. 
  • Proper documentation is always provided at project close out.
  • We work with you to solve your emergency quickly; our work and materials meet the standards of insurance coverage claims. 

Be Sure to Connect with Us!
RoofConnect on Facebook         

RoofConnect, National Roofing Services
P:  877-942-5613

RoofConnect, Liz Miller

Monday, May 13, 2013

What's happening at RoofConnect?

I am excited to inform you of some recent activity at RoofConnect. There have been some new hires and a few staffing transformations on our team.

First within our Sales Team, Jim Ash joins us as our National Account Manager in the Western Region. Jim comes to us from one of our members, Columbia Roofing, where he was a Sales and Project Manager. While at Columbia, Jim won the Key Link Award from RoofConnect in 2011 and was a key player in the relationship development of Columbia Roofing as a new RoofConnect member company. We were lucky enough to have a need for Jim at the same time he was considering a relocation from Portland to Northern California for family matters. Jim brings over 30 years of commercial roofing experience and we are excited to have him join our team.

Within our Customer Service Group we have promoted Gina Irvin to Customer Service Manager. You may have worked with Gina in her previous role as our Technical Services Coordinator. We believe Gina will add fresh perspective and a new enthusiasm to our Customer Service team. We are excited about having Gina lead our Customer Service Team as we strive to continuously improve our deliverable to our customers.

Brooke Spears, our veteran Customer Service Representative has been promoted to National Account Project Manager. Brooke has been with RoofConnect for 8 years and was presented with this opportunity to further develop within RoofConnect. We are privileged to have her take on this new challenge and know that her due diligence and follow through will bring us higher success rates on our bid opportunities.

To fill the void created by Brooke's move to Technical Services, we have added Wendy Lites to our team as a Customer Service Representative. In addition to her bachelor's degree in business, she has years of customer service related experience that will be beneficial to the processes established for our clients. We are thrilled to have Wendy as part of the CSR team.

Jeremy Hill has been promoted to Senior Director of Operations. Jeremy has proven himself time and again by being instrumental in the development of work processes for our Customer Service Team, member relations, recruitment of members, along with contractual reviews and legal concerns. In this role, Jeremy has been tasked with the initiative of cultivating our member relationships and strengthening our core for development of our organization as a whole.

Mick Handloser is transitioning from a National Account Manager into a National Business Development Manager. Mick is challenged with targeting new accounts in specific industry segments that we have had difficulties breaking into in the past such as manufacturing, health care & hospitality. Mick is eager to hone in on these targets and create some new opportunities for you and RoofConnect.

Last, but certainly not least, we have hired David Adams as our Senior Director of Business Development. David's 24 years of industry experience makes him a tremendous addition to the RoofConnect team. David’s industry background includes national leadership roles within Centimark & Tremco. He has expertise in cooperative contracts, training teams and new business account development. Mick Handloser will be directed in his new role by David.
  • Also, for a full perspective on our team visit our company page on LinkedIn.
It is an exciting time at RoofConnect and I look forward to sharing with you our successes. Join me in welcoming the new members to our team and congratulating those that have been promoted.

Be Sure to Connect with Us!
RoofConnect on Facebook         

RoofConnect, National Roofing Services
P:  877-942-5613

RoofConnect, Liz Miller

Monday, April 1, 2013

Roof Replacement Strategies - When, Why and How

Roof Replacement Strategies: When, Why and How

To replace or rehab? That is the (roofing) question.

So how does a facility manager know that it's time to consider replacement? And what kind of research is needed to yield the best options for a new or rehabbed roof?

You will find answers to these questions along with a step-by-step strategy to evaluate your existing roof's status, and understand the various roofing options available to you.

Learn about roof types and systems, up-front and long-term costs, ease of installation, durability and expected lifespan, and maintenance requirements and other factors that should be considered before choosing a replacement roof system.

At the conclusion of the webcast you will be a roof-replacement expert with the ability to:
  • Evaluate your current roof to determine if replacement is immediately necessary
  • Identify the various roof types and systems, and which are optimal for your facility
  • Review roof replacement cost, installation and maintenance factors
  • Establish code compliance and roof system compatibility with an existing structure with a roof investigation

Can't attend? This exclusive webcast will be available on-demand after April 11.

For those attendees who successfully complete a learning outcomes assessment, Trade Press Media Group is authorized by IACET to offer 0.1 CEUs for this program.

Note: Interactive question and answer session and IACET-certification eligibility only available to participants of live webcast.
Building Operating Management Maintenance Solutions Duro-Last Fiber Tite RoofConnect

RoofConnect, Liz Cleveland

Wednesday, January 30, 2013

Inspect your Roof for Storm Damage

Torrential rain, gusting winds and heavy snow accumulation are expected to continue through the week. Maintaining our Commitment to Service, please find below our SWAT customer emergency response information for you to distribute to proper personnel and post with your company’s emergency documents.

As a part of our “SWAT - Emergency First Response List”, we want to assure you that RoofConnect is equipped with the manpower, supplies and resources to meet your needs should emergency leak response be required as a result of these storms. Our experience, resources and guaranteed fair pricing will help to get your buildings in-the-dry as quickly as possible.

Inspect your roof for potential hail and high wind damage from recent storms:

For your convenience, our emergency service contact information for you to post where necessary:
24/7/365 Emergency Line
RoofConnect Customer Service
Office: 877-942-5613
Cell: 870-941-8425

The RoofConnect Team is always on standby and only a phone call away. In the event of any storm damage we will work with you to solve your emergency quickly; our work and materials exceed the standards of insurance coverage claims.

You can rest assured that we will continually monitor storm strength and movement throughout the weekend. After these storms have passed, and as soon as it's safe, take time to visually examine your roofs. RoofConnect has the manpower to aid you in properly assessing any damage, and offer unbiased recommendations for temporary and long term roof repairs or roof replacement.

Hoping you stay safe and dry!

RoofConnect, Liz Cleveland