An interview with Jim Ash, RoofConnect Member and Service Manager with Columbia Roofing
This is Jim and a little girl he met on a mission trip to Haiti.
She was ever so grateful while they were rebuilding her tent structure.
"I found out at the end of the day through our interpreter that her name was Bella Allisia!" Jim explained.
Bella is also the name of his granddaughter!
For the full details on Jim's trip visit: Columbia Roofing & Sheet Metal's Facebook Page
Q: What is scarier to you, climbing up the ladder or coming down?
A: Coming down the ladder!
Q: What is the silliest repair you have seen on a roof?
A: School janitor patched a roof with a Kenworth mud flap. Yes, a Kenworth Mud Flap!
Q: Customer service comes in many styles. Are you a Pit-bull or Labrador?
A: A mix of both. Sometimes you have to be a pit bull to take care of your customer.
Q: The service industry requires some customer heroics. Who is your favorite superhero?
Q: What is your favorite thing about roofing service?
A: Solving difficult roof problems and exceeding a customers expectations.
Q: Which Do you prefer: a service call late at night or on the weekend?
A: Weekend. Don’t like my guys being on a roof when its dark.
Q: Customer Service takes great team work. Who is your favorite team?
A: George Fox Cougars - no superstars and they work together.
Q: What is the most creative solution you have ever seen on a roof?
A: Flute filler and TPO to repair penetrations on a metal roof.
Q: What is your favorite roofing activity?
A: Installing Standing Seam or PVC.
Q: Who is you favorite TV Character?
A: Gibbs – NCIS (Mark Harmon)
Q: In roofing service, you give the customers what they need. What is your favorite charity?
A: 4sq missions.
Q: Favorite Rooftop food?
A: Burritos
Q: What celebrity would you like to be on your roofing crew?
A: Gibbs
Q: What is something that you always say in your service department?
A: Take the time to be thorough and get the leak the first time. Don’t assume it’s the obvious.
Q: What is your favorite rooftop movie scene between: Shawshank Redemption, Die Hard, Spiderman, Batman, The Matrix, The Hangover, Sleepless in Seattle, The Crow, or The Departed.
RoofConnect is very proud of our service managers and their crews! Finding and stopping leaks is what we do best! RoofConnect can service your commercial buildings anywhere in America! Call us at 877-942-5613. RoofConnect – At your Service!
RoofConnect – At your Service!
RoofConnect, Liz Cleveland
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