Wednesday, August 8, 2012

How to maximize a commercial roof warranty

RoofConnect advises: How to maximize a commercial roof warranty

First and foremost, keep records of your warranties and understand what the warranty does and does not cover and for how long.

  • If you are not tracking your warranties then have your roofing contractor track the warranty for you.  Most quality roofing contractors have this capability. 
  • Read the warranty and ensure that you understand what you have bought. 
  • Know the common warrantable problems for the roof type in which you have installed.  With single ply systems (PVC, TPO and EPDM ), the most common problem is open seams.
  • Know the difference between “material warranty” and “material and labor warranty”. Contractors usually guarantee against defects caused by the labor for no more than two years, while manufacturers warrant their materials for 10 to 20 years. 

Explore potential ways to extend your warranty for minimal cost

  • Find out if your roofing manufacturer offers a warranty extension for a preventative maintenance program.  A preventative maintenance program is always recommended to extend the life and if you get a longer warranty period then it is easier to justify the cost.
  • Discuss options with both the installing contractor and the manufacturer to maximize the life of your warranty.

Do not void your warranty

  • There are numerous disclaimers in terms of coverage and requirements to prevent the voiding of the document, including lack of notification of issues and the requirement that only approved contractors certified to repair their systems be allowed to make changes.  Contractors usually guarantee against defects caused by their labor for no more than two years, while manufacturers warrant their materials for no more than 10 to 20 years.
  • Even using incompatible caulking or mastic can also void the warranty and leave the building owner stuck with the cost.

More information about roofing manufacture warranties can be found on the RoofConnect web site at http://www.roofconnect.com/manufacture-warranty-support.html


RoofConnect Warranty & Non-Warranty Service Program 

  • RoofConnect is approved to perform warranty repairs by all major roofing manufacturers. 
  • RoofConnect offers a unique program whereby costs for warranty and non-warranty roofing repairs are handled internally. 
  • RoofConnect members are trained and certified by every major roofing manufacturer in the United States. 
  • The RoofConnect Warranty Service Program is designed to help protect the best interest of our clients by protecting them from unnecessary costs and delays in repairs. 
Request complete program details today!  Call 877-942-5613 or via email info(at)roofconnect.com.

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