RoofConnect Offers You Emergency Service; Immediate Connection

RoofConnect -- Emergency Service; Immediate Connection

RoofConnect provides 24-hour Emergency Repair Service, including nights, weekends and holidays. Each location has a fully staffed service department operating 24/7/365 to protect our client's roofs in any weather emergency.

We can assist in the documentation requirements for insurance claims, as well as work with the material manufacturers to resolve repair and maintenance claims on your warranted roofs. Additionally, whether it's an emergency leak service, hurricane, tornado, fire, or any other natural disaster, the RoofConnect team is only a phone call away. We will provide you with the best possible solution in the shortest amount of time.

This immediate service can save you time and money, and may decrease further interior and structural damage.

If your emergency is after normal business hours (7:30 am – 5:00 pm CST) please call 877-942-5613 and our designated on-call RoofConnect Representative will assist you immediately.

Be Sure to Connect with Us!

         

RoofConnect, National Roofing Services

P:  877-942-5613
RoofConnect.com

RoofConnect, Liz Miller

Prepare Roof NOW for Early Tropical Storms & Hurricanes

It's that time of year again.  Hurricane Season officially began on June 1st!

AccuWeather.com's long-range team predicts 16 named tropical storms,
eight hurricanes and four major hurricanes for the
2013 Atlantic hurricane season. Of these, three are predicted to
make landfall in the United States.

Proper analysis of your roofs is critical in any season, but hurricane season raises even more concerns.  Hurricanes cause damage in a variety of ways through strong winds, storm surges, flooding and tornadoes.  Early preparation and regular roof maintenance is essential so that your roofs are protected against the hurricanes arriving this season and beyond. Careful installation practices and annual maintenance can make a significant difference in a roof’s hurricane preparedness. 

Here are a few of the things you should check to make sure your properties roofs are better prepared to survive a hurricane.


TO DO...Now:

• Schedule RoofConnect to perform your roof’s annual maintenance if you have not done so already. 
• Take care of regular roof maintenance concerns now to prevent any additional damage.
• RoofConnect will create a proper plan to meet specific needs at each site. 
• Train your property management staff now – educating during a hurricane warning can be stressful.
• Take photographs or video of your establishments inside and out, from all angles. This will help to substantiate insurance claims later.
• Regularly clean drains, gutters and downspouts of your buildings.
• RoofConnect can verify that all permanent rooftop equipment is secure.  - Improperly secured machinery causes membrane separation & leaks.
• Determine and acquire emergency equipment and supplies to have on hand in the event of a storm (e.g., heavy plastic sheeting, tie-downs for sheeting and rooftop equipment, duct tape, masking tape, sandbags, emergency generator, storm shutters, large pieces of plywood, hand tools and other essential items).

TO DO...When a Hurricane Watch is Issued:

• Check and secure equipment on rooftops – HVAC equipment, ventilation piping, exhaust fans and vents must be secured to the roof – these things can become missiles!
• Remove loose objects, loose gravel and debris from the roof. 
• Bring in display racks and other objects usually left outside. 
• Remove antennas, outdoor signs, especially those that swing or are portable.
• Close all doors and secure all windows. A RICOWI (Roofing Industry Committee on Weather Issues) study found that a surprising number of roof failures were due to doors and windows that had been left open or shattered.  When high speed winds entered buildings through these spaces, roofs can be compromised.

RoofConnect Can Help:

• Safety is always first and foremost. 
• A proper plan is executed with you to meet specific needs at each site.  
• All Federal and local guidelines must be followed to protect all personnel before entering the disaster zone and while on site. 
• Proper documentation is always provided at project close out.
• We work with you to solve your emergency quickly; our work and materials meet the standards of insurance coverage claims. 

Be Sure to Connect with Us!
         



RoofConnect, National Roofing Services

P:  877-942-5613
RoofConnect.com

RoofConnect, Liz Miller

Inspect your Roof for Storm Damage

Torrential rain, gusting winds and heavy snow accumulation are expected to continue through the week. Maintaining our Commitment to Service, please find below our SWAT customer emergency response information for you to distribute to proper personnel and post with your company’s emergency documents.

As a part of our “SWAT - Emergency First Response List”, we want to assure you that RoofConnect is equipped with the manpower, supplies and resources to meet your needs should emergency leak response be required as a result of these storms. Our experience, resources and guaranteed fair pricing will help to get your buildings in-the-dry as quickly as possible.

Inspect your roof for potential hail and high wind damage from recent storms:

http://marketing.roofconnect.com/acton/attachment/4325/f-002f/0/-/-/-/-/file.pdf

ROOFCONNECT EMERGENCY CONTACTS
For your convenience, our emergency service contact information for you to post where necessary:
24/7/365 Emergency Line
RoofConnect Customer Service
Office: 877-942-5613
Cell: 870-941-8425
Customerservice@roofconnect.com

The RoofConnect Team is always on standby and only a phone call away. In the event of any storm damage we will work with you to solve your emergency quickly; our work and materials exceed the standards of insurance coverage claims.

You can rest assured that we will continually monitor storm strength and movement throughout the weekend. After these storms have passed, and as soon as it's safe, take time to visually examine your roofs. RoofConnect has the manpower to aid you in properly assessing any damage, and offer unbiased recommendations for temporary and long term roof repairs or roof replacement.

Hoping you stay safe and dry!

RoofConnect, Liz Cleveland

Insight into a RoofConnect Service Manager

An interview with Jim Ash, RoofConnect Member and Service Manager with Columbia Roofing

This is Jim and a little girl he met on a mission trip to Haiti.  
She was ever so grateful while they were rebuilding her tent structure.

"I found out at the end of the day through our interpreter that her name was Bella Allisia!" Jim explained.  

Bella is also the name of his granddaughter!

For the full details on Jim's trip visit: Columbia Roofing & Sheet Metal's Facebook Page

Q: What is scarier to you, climbing up the ladder or coming down?

A: Coming down the ladder!

Q: What is the silliest repair you have seen on a roof?

A: School janitor patched a roof with a Kenworth mud flap. Yes, a Kenworth Mud Flap!

Q: Customer service comes in many styles. Are you a Pit-bull or Labrador?

A: A mix of both. Sometimes you have to be a pit bull to take care of your customer.

Q: The service industry requires some customer heroics. Who is your favorite superhero?

A: Spider-man!  He doesn't need a ladder, built in webbing.

Q: What is your favorite thing about roofing service?

A: Solving difficult roof problems and exceeding a customers expectations.

Q: Which Do you prefer: a service call late at night or on the weekend?

A: Weekend. Don’t like my guys being on a roof when its dark.

Q: Customer Service takes great team work. Who is your favorite team?

A: George Fox Cougars - no superstars and they work together.

Q: What is the most creative solution you have ever seen on a roof?

A: Flute filler and TPO to repair penetrations on a metal roof.

Q: What is your favorite roofing activity?

A: Installing Standing Seam or PVC.

Q: Who is you favorite TV Character?

A: Gibbs – NCIS (Mark Harmon)

Q: In roofing service, you give the customers what they need.  What is your favorite charity?

A: 4sq missions.

Q: Favorite Rooftop food?

A: Burritos

Q: What celebrity would you like to be on your roofing crew?

A: Gibbs

Q: What is something that you always say in your service department?

A: Take the time to be thorough and get the leak the first time. Don’t assume it’s the obvious.

Q: What is your favorite rooftop movie scene between: Shawshank Redemption, Die Hard, Spiderman, Batman, The Matrix, The Hangover, Sleepless in Seattle, The Crow, or The Departed.

A: Shawshank Redemption

RoofConnect is very proud of our service managers and their crews!  Finding and stopping leaks is what we do best!  RoofConnect can service your commercial buildings anywhere in America!  Call us at 877-942-5613.  RoofConnect – At your Service!

Call us 24/7/365 at 877-942-5613.

RoofConnect – At your Service!

RoofConnect, Liz Cleveland

RoofConnect is now blogging!

Our "corporate" blog, is the place where you can follow all things RoofConnect.  We hope to share what we find interesting and think is worth discussing, not just commercial roofing topics, but also timely information for building owners and facility managers.